Meet Your AI Virtual Assistant

The Smartest Employee for Your Business!

Meet Your AI Virtual Assistant

The Smartest Employee for Your Business!

Have an online brand that makes you proud

A girl in glasses in a eyewear shop

Experience Innovation

Your Business, Enhanced by AI

This AI Virtual Assistant has been programmed to act like a high-end optometry practice—so try it out like a real customer.

  • Call the Voice AI and ask about business hours

  • Chat with the AI and inquire about brands they carry

  • Ask about eye exams, services, and availability

  • Use the AI to book an appointment through the calendar. This is just a demo, but imagine this AI customized for your business. If you’re interested in integrating an AI Virtual Assistant into your company, book a call with Tracey to see how it can work for you.

More Service Less Stress

Your time is valuable. Let’s make business effortless.

Running a business means juggling customer service, scheduling, and daily operations.

Wouldn’t it be great if some of that could run automatically—without losing the personal touch?

  • Missed calls = lost revenue

  • Customers expect fast, convenient communication

  • Managing bookings can feel overwhelming

  • Every second a customer waits is a potential lost sale

Speed to lead matters. When customers are put on hold or wait too long for a response, they move on. With AI-powered automation, your business responds instantly—capturing leads, booking appointments, and providing service in real-time.

Now, you can focus on what matters most—growing your business—while your AI Virtual Assistant handles the rest.

A woman enjoying the sun

Experience Innovation

Your Business, Enhanced by AI

This AI Virtual Assistant has been programmed to act like a high-end optometry practice—so try it out like a real customer.

  • Call the Voice AI and ask about business hours

  • Chat with the AI and inquire about brands they carry

  • Ask about eye exams, services, and availability

  • Use the AI to book an appointment through the calendar. This is just a demo, but imagine this AI customized for your business. If you’re interested in integrating an AI Virtual Assistant into your company, book a call with Tracey to see how it can work for you.

More Service Less Stress

Your time is valuable. Let’s make business effortless.

Running a business means juggling customer service, scheduling, and daily operations.

Wouldn’t it be great if some of that could run automatically—without losing the personal touch?

  • Missed calls = lost revenue

  • Customers expect fast, convenient communication

  • Managing bookings can feel overwhelming

  • Every second a customer waits is a potential lost sale

Speed to lead matters.

When customers are put on hold or wait too long for a response, they move on. With AI-powered automation, your business responds instantly—capturing leads, booking appointments, and providing service in real-time.

Now, you can focus on what matters most—growing your business—while your AI Virtual Assistant handles the rest.

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Flower Begonia Sunglasses

Flower Gladiolus Sunglasses

Flower Thrush Sunglasses

Cocktails Tequila Sunrise Optical

The Future of Customer Service

AI Concierge: Your Business’s Smartest Virtual Assistant

robot in an eyewear shop

AI Concierge

Imagine having a 24/7 AI-powered assistant handling calls, booking appointments, and engaging customers—delivering a seamless, high-end service experience without the overhead.

Seamless Online Experience

The AI Features Breakdown

AI Concierge

Imagine having a 24/7 AI-powered assistant handling calls, booking appointments, and engaging customers—delivering a seamless, high-end service experience without the overhead.

Seamless Online Experience

The AI Features Breakdown

AI Phone Assistant

  • Answers and books appointments.

  • Handles FAQs (insurance, pricing, availability).

  • Transfers calls only when necessary.

  • Call the Phone No. +1 866-696-4555

A woman laughing on her laptop

AI Chatbot

  • Engages customers on your website 24/7.

  • It will answer your frequently asked questions.

  • Syncs with your booking system.

Engages customers on your website 24/7, answering questions, booking appointments, and providing seamless service.

How to Test It:

This chatbot is programmed to act as a luxury optometry practice. Try asking it:

  • What are your hours?

  • Do you carry Cartier or Tom Ford frames?

  • Can I book an eye exam?

  • Do you accept my insurance?

    It syncs with your booking system and provides instant, professional responses—just like a high-end customer service representative.

Click the Chat Widget in the bottom right corner to start!

Effortless Booking

Your customers shouldn’t have to jump through hoops to schedule an appointment. A seamless, self-service booking experience means more conversions, fewer missed opportunities, and happier customers.

  • Instant Scheduling: No back-and-forth emails or phone calls. Customers book in seconds, on their terms.

  • 24/7 Availability: Your website works around the clock, so you never miss an appointment request.

  • Automated Confirmations & Reminders: Reduce no-shows with instant confirmations and friendly reminders.

  • Syncs with Your Calendar: Stay in control with real-time availability updates.

Make it easy. Make it seamless. Make scheduling effortless.

Two women looking at their laptop
4 people in an eyewear shop

Reviews AI: Protect & Boost Your Reputation

Your reputation isn’t just what customers say—it’s how you respond. Reviews AI ensures every review gets a timely, professional reply, helping you build trust and credibility effortlessly.

How It Works:

  • Instant, Personalized Responses: AI crafts thoughtful, brand-aligned replies to every review.

  • Enhances Customer Trust: Show customers (and Google) that you care with engaged, authentic interactions.

Why It Matters:

  • More Customers Choose You: 89% of people read reviews before deciding where to go.

  • Boosts Search Rankings: Google favors businesses that actively engage with reviews.

  • Protects Your Reputation: Stay ahead of feedback and maintain a polished online presence.

Stay in control of your online image—without lifting a finger.

Why Choose Lens on Luxury?

AI Solutions Built for Business Owners, By a Business Expert

For over 32 years, we’ve helped small businesses navigate the challenges of customer service, operations, and growth. We know the daily frustrations—missed calls, lost bookings, and overwhelmed staff—because we’ve been working alongside business owners like you for decades.

That’s why we built AI-powered solutions designed to streamline operations, engage customers, and save time—without losing the personal touch.

What Makes Us Different?

  • Deep Business Expertise: 32 years of helping businesses solve real challenges.

  • AI That Works for You: Not just automation, but a smart virtual assistant tailored to your needs.

  • Designed for Real Pain Points: Built to eliminate inefficiencies and improve customer engagement.

  • Seamless Integration: Works with your existing systems to simplify, not complicate, operations.

  • Proven Success: Helping businesses scale, streamline, and grow with AI-powered automation.

Less stress. More success. That’s the Lens on Luxury difference.

Tracey, laptop, a woman looking at eyeglasses

A Smarter Business Experience

Add AI to Your Business Today

A Smarter Business Experience

Add AI to Your Business Today

Effortless Assistance

Smart Automation. Seamless Integration. More Time for What Matters.

Your business thrives when you focus on what you do best. Our AI-powered solutions ensure your audience is engaged, inquiries are handled, and bookings happen effortlessly—so you can concentrate on growing your business.

  • Automated Engagement: Let AI respond to inquiries, book appointments, and assist customers 24/7.

  • Seamless Integration: Works with your existing systems, ensuring a smooth transition.

  • Time-Saving Solutions: Free up your team to focus on delivering exceptional service.

Maximize your potential. We’ll handle the rest.

a man and a woman happy highfiving

Effortless Assistance

Smart Automation. Seamless Integration. More Time for What Matters.

Your business thrives when you focus on what you do best. Our AI-powered solutions ensure your audience is engaged, inquiries are handled, and bookings happen effortlessly—so you can concentrate on growing your business.

  • Automated Engagement: Let AI respond to inquiries, book appointments, and assist customers 24/7.

  • Seamless Integration: Works with your existing systems, ensuring a smooth transition.

  • Time-Saving Solutions: Free up your team to focus on delivering exceptional service.

Maximize your potential. We’ll handle the rest.

Our testimonials

What Our Clients Are Saying

Read Our Reviews Below

This can be added to your website when you work with Lens on Luxury

it comes with all our basic plans

Read Our Reviews Below

This can be added to your website when you work with Lens on Luxury

it comes with all our basic plans

Have Questions?

We've Got Answers

Can the AI Concierge really book appointments?

Yes—the AI demo includes fully interactive calendar integration. While this is a demo case, it illustrates how the system can manage live appointment booking when customized for your business

How can I test the demo?

You can:

Call the Voice AI at +1 866‑696‑4555 to ask about business hours, services, brands, and availability.

Use the Chat Widget on the bottom right corner of the page to simulate live interaction and ask questions like “What brands do you carry?” How can you help me?

What tasks does the AI Concierge handle?

Answers FAQs about services, brands, insurance, and hours

Books appointments and syncs with calendars

Handles voice and chat inquiries

Transfers callers to human support when needed

Is the system available all the time?

Yes—your AI Concierge operates 24/7, providing instant responses and engagement even when staff cannot respond, helping prevent missed calls or leads

How is an AI Concierge different from a regular chatbot?

Unlike basic chatbots, the AI Concierge is a fully customizable virtual assistant trained in your brand voice and content. It delivers real-time responses, handles voice and chat interactions, and can book appointments while maintaining luxury brand consistency

How quickly can this be implemented for my business?

The demo shows a working prototype. A production setup includes content design, voice/chat integration, calendar sync, tone training, and QA—typically deployable within weeks to months, depending on complexity and systems integrations.

What does pricing look like and when might I see a return?

Pricing is scalable based on complexity. Many implementations achieve full ROI rapidly by increasing booking conversion, reducing labor costs, and automating repetitive tasks—providing near‑immediate impact.

How does the AI respond faster than a human?

Powered by AI and machine learning, the Concierge can instantly reply, understand context, tailor responses, and book appointments automatically—eliminating delays caused by phone queues or manual coordination

What planning is needed to deploy AI Concierge effectively?

You need to define your brand messaging, prepare FAQs, configure calendar integrations, set escalation paths, and train the system. Ongoing updates ensure content stays accurate and responses remain polished

Is using AI Concierge worth it for luxury brands? What benefits does it bring?

Higher engagement—instant response increases conversion

Operational agility—automated service without staff overload

Consistent branding—maintained even when responding at scale

Your Business Now ai powered and always on

Contact Us

(415) 828-0655

62 West Crescent Drive

Contact Us

(415) 828-0655

62 West Crescent Drive

©–Lens on Luxury LLC | All Right Reserved